DilPie Privacy Policy
Last updated: May 2025 · Effective date: May 1, 2025
DilPie ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use the DilPie mobile app and website ("Services"). By using DilPie, you agree to this policy.
1. Information We Collect
Information you provide:
- Account information: name, username, email address, phone number, date of birth
- Profile content: profile photo, bio, city, interests
- User-generated content: posts, reels, stories, comments, messages, soul cards
- Communications: feedback, support requests, reported content
Information collected automatically:
- Device information: device type, operating system, unique device identifiers
- Usage data: features used, time spent, interactions, search queries
- Location data: city-level location (only if you choose to share it)
- Log data: IP address, crash reports, performance data
Information from third parties:
- If you sign in with Google, we receive your name, email, and profile photo from Google
2. How We Use Your Information
- Provide, maintain, and improve the DilPie Services
- Personalize your feed and content recommendations
- Send you notifications about activity on your account
- Process transactions and manage your subscription or aura points
- Detect, investigate, and prevent fraudulent, harmful, or illegal activity
- Comply with legal obligations
- Communicate with you about updates, promotions, and new features (with your consent)
3. Information Sharing
We do not sell your personal information. We may share information:
- With other users: Your profile, posts, and stories are visible to other DilPie users according to your privacy settings.
- With service providers: We use Supabase (database/auth), Twilio Verify (OTP delivery), and cloud storage providers who process data on our behalf under strict confidentiality agreements.
- For legal reasons: If required by law, court order, or government authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified).
4. Data Storage & Security
- Your data is stored on secure servers provided by Supabase, hosted in regions compliant with applicable data protection laws.
- We use industry-standard encryption (TLS) to protect data in transit and scrypt password hashing.
- We implement access controls, rate limiting, and security monitoring to protect against unauthorized access.
- We retain your data for as long as your account is active, or as needed to provide services and comply with legal obligations.
5. Your Rights & Choices
Depending on your location, you may have rights to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update inaccurate or incomplete information (via Profile Settings in the app)
- Deletion: Request deletion of your data (see Section 6)
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your information
- Withdraw consent: Opt out of marketing communications at any time
To exercise these rights, contact us at support@dilpie.com.
6. Account & Data Deletion
You have the right to request deletion of your account and personal data at any time.
Data deletion requests are processed within 30 days. Account deletion requests are processed within 7 days. Certain data may be retained for legal compliance purposes.
7. Children's Privacy
DilPie is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal data, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@dilpie.com.
8. Cookies & Tracking
The DilPie mobile app does not use cookies. The DilPie website uses essential cookies only (session management and security). We do not use third-party tracking or advertising cookies. You can manage cookie preferences through your browser settings.
9. Compliance
- Information Technology Act, 2000
- IT (Reasonable Security Practices) Rules, 2011
- Digital Personal Data Protection Act, 2023
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of DilPie after changes constitutes acceptance of the updated policy.